How to Cancel Your Order:
- If you need to cancel your order, please contact us immediately at [email protected] or call 069 692 1284 with your order number.
- Orders can only be cancelled before they have been processed or shipped. Once an order has been shipped, cancellation is no longer possible, and you will need to follow our Returns and Refunds process.
Cancellation Timeframe:
- We recommend contacting us within 12-24 hours of placing your order to increase the likelihood of successfully canceling your order before it is processed.
Refunds:
- Once your order cancellation is confirmed, any payments made will be refunded to your original payment method within 5-7 business days.
- Please note that some payment processors may take additional time to reflect the refund in your account.
Exceptions:
- Customized or special-order items may not be eligible for cancellation. Please review the product details or contact us for clarification.
If you have any questions or concerns about canceling an order, feel free to reach out to our customer support team. We’re here to help!
